It has been our privilege to work with many wonderful families over the years, many of whom have shared feedback that we are proud to share here:
-Tony H, Burlington
The response to our inquiry was immediate. Jennifer, the Director of Care, was efficient, organized and knowledgeable. She provided valued advice and formulated a flexible program that suited our needs exactly. Her choice of caregivers was ideal.
Mila B, CalaCare PSW& RPN, Oakville
Expedita, CalaCare PSW & RPN, Oakville
-Carol Zandbergen, Oakville
I thank you for all of your attention and help in caring for my mother after she had fallen. I had called you after my mother had fallen to ask for assistance in her personal care. I was so thankful for the speed in which you responded. You were able to see her that afternoon. This was such a blessing since my mother wasn't even able to get up to go to the washroom. She needed care fast and you responded!
Our family was impressed with the care plan that your company provided for my mother. You were able to assess her needs accurately. You knew exactly what type of care that she needed and provided it right away. The personal support workers that you provided were very professional and had such a friendly, caring attitude. All of these factors were such a blessing in such a difficult time for my mother.
My mother's condition has thankfully improved with the assistance of your company. We are very grateful for your services. I would not hesitate to recommend your services to anyone in need of personal care.
Thank you very much!
-Mrs. H, Brampton
I wanted to thank you personally and your CalaCare staff for the exceptional care provided to my Mother at home during her terminal illness.
You guided my family through a very difficult time and were always there to answer our questions and comfort my Mother and Father. Your personal involvement through visits and ongoing communication was above and beyond what we would have expected. Your team was professional , compassionate , caring and flexible in delivery of the services required to support my Mom and Dad.
Thanks so much Jennifer!
My family was put in the very difficult position of handling the palliative care for our very ill sister.
We honestly thought we could handle it on our own but it became very evident that we did not have the skills, resources or knowledge of what palliative care required.
As we wanted to have our sister remain in her home it became apparent we needed outside help. Our palliative physician suggested CalaCare as an option so we immediately called them.
From the moment we called we were put at ease that our needs would be met.
We had a telephone conversation that immediately led to an in home visit. From the moment we met the staff at CalaCare I knew we had made the right decision. We called them our angels!!
We had incredible attention and service that went beyond. There was never a day that we were left on our own.
The staff was so competent and made the very difficult journey much easier. There was always someone to talk to to help us understand what was happening and always answered questions, let us talk and really got to know our family.
As well our sister was very comfortable with the staff and talked very confidentially with them....sometimes in the middle of the night.
Our sister's needs were met every day and we were all able to cope with the difficult situation.
We could not have maintained the care and dignity our sister needed without CalaCare.
In closing we would recommend CalaCare to anyone who finds themselves in this difficult situation. They made our journey and our sister's journey something to embrace and not be afraid of.
Thank you CalaCare for making the last few months of of Sister's life as comfortable as it could be and for helping us help her.
-Short, Walker and Law Families
Words cannot express my deep felt gratitude for you going above and beyond the expected level of care for my sister. We feel that we were truly blessed to find you and your company, CalaCare, in our hour of need, last June, before departing for vacation. Your support workers were excellent, especially Norma, and we particularly appreciated the online daily access to updates. But what was most remarkable was the personal interest that you took in driving to the doctor’s appointments and providing coaching and encouragement. Thank you also for accompanying her through the hospital admission process which she could not have done alone. It was the best thing for her at that point. After spending two months in the hospital I’m overjoyed to report that my sister is back to her normal, sociable positive, thoughtful self. It is truly a miracle!
Thank you, Jennifer from the bottom of my heart, for everything that you did for us. You were truly a God send!
I would be happy to highly recommend CalaCare to everyone who requires a top notch home care service with a heart.
-Paula + James
Be VERY proud of your team..... ANGELS... each and everyone of them...
Alena G, CalaCare Companion Caregiver, Oakville
I have been through several agencies and therefore can attest to the superb care provided by CalaCare.
Each care provider came with his/her own personality that offered a lovely cross-section of caring individuals in whom we trusted absolutely. This dedicated team is under the auspices of Jennifer and her RN case managers - each demonstrating that caring for the elderly is more than their profession - it is their vocation.
Thank you CalaCare!
We were very impressed with the reporting capabilities as well. We were provided with a user name and password and were able to log on to her website to access an hour by hour account of what was happening with my mother-in-law. Not only were they taking care of her but we could see in real time what was happening. I would highly recommend Jennifer and CalaCare for any of your nursing and/or home care needs.
Queen A, CalaCare PSW, Burlington
I recommend CalaCare to anyone requiring professional home care.